Returns & Refunds

Returns & Refunds Policy

At Fashlot, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

• We accept returns within 30 days of the delivery date.
• Items must be unused, unwashed, and in their original packaging with tags attached.
• Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
• To initiate a return, please contact our customer support team at info@fashlots.com with your order number and reason for return.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method within 5–7 business days.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.

Exchanges

• We do not offer direct exchanges at this time. If you need a different size or color, please return the original item and place a new order.

Final Sale Items

• Items marked as Final Sale or Clearance cannot be returned or refunded.

Damaged or Incorrect Items

• If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will resolve the issue with a replacement or refund at no additional cost to you.

For any questions or concerns, feel free to reach out to us at info@fashlots.com. Thank you for shopping with Fashlot!